Online Shopping Rules at WWW.TITEBOND.LT

Approved
by the Order of the General Director of UAB “NAVAKO”
No TB09/23 of 23 September 2016

1. General Provisions
1.1. The Online Shopping Rules of www.titebond.lt (hereinafter the “Rules”) shall lay down the conditions and procedure for the online purchase of the goods on the website www.titebond.lt (hereinafter the “TITEBOND.LT”) of UAB “NAVAKO”, legal entity registration number 303329776, registered office address: Žygio g. 92, Vilnius, Republic of Lithuania, registered address: Žygio g. 92, Vilnius, Republic of Lithuania, telephone number: +370 5 2030444 or +370 655 66188, e-mail address: info@navako.lt (hereinafter the “Company”), as well as the rights, duties and liability of the Company and the buyers of the goods (hereinafter the “Buyer(s)”). The present Rules shall be applied to all persons visiting TITEBOND.LT and buying the goods sold by the Company on the said website.
1.2. Before starting using TITEBOND.LT, the Buyer must carefully read and familiarize with present Rules. By buying the goods at TITEBOND.LT, the Buyer confirms agreement to comply with the present Rules. A tick mark placed near the statement “I have familiarized and agree to comply with the Rules” shall be considered as the Buyer’s confirmation.
1.3. The Buyer may not purchase the goods at TITEBOND.LT without having familiarized with the present Rules.
1.4. The present Rules shall not limit and in no case should be interpreted as limiting the rights of the Buyers, which are laid down by the legal acts of the Republic of Lithuania.
1.5. The descriptions of the goods sold by the Company, including the properties and characteristics of the goods, shall be available at TITEBOND.LT.

2. Order of the Goods and Procedure of Conclusion of a Purchase-Sale Agreement
2.1. If the Buyer is buying the goods at TITEBOND.LT, the order may be placed without the registration of the Buyer or after the registration of the Buyer as the user of TITEBOND.LT. The registered buyer shall be able to access the website by only entering the required access data.
2.2. The ordering of the goods shall be performed when the Buyer places the preferred goods in a shopping cart, confirms agreement to comply with the present Rules, enters the required contact details, specifies the delivery place (method) and presses the button “Order”. An employee of UAB Navako shall contact the Buyer with the shortest possible period of time in order to confirm the placement of the order and shall forward an invoice for payment to the e-mail specified by the Buyer.
2.3. A Purchase-sale Agreement of the Goods shall be considered to have been concluded from the moment the Buyer receives confirmation from the Company about the receipt of payment for the ordered goods.
2.4. The Company shall store every purchase-sale agreement concluded between the Buyer and the Company.

3. Rights of the Buyer
3.1. The Buyer shall have the right to buy the goods at TITEBOND.LT in accordance with the procedure laid down in the present Rules and the legal acts of the Republic of Lithuania.
3.2. Having noticed any errors in the information provided to the Company, the Buyer may correct it by notifying the Company thereof by telephone number +370 5 2030444 or by e-mail: info@navako.lt.
3.3. The Buyer (if he is considered to be the user as laid down in the Civil Code of the Republic of Lithuania) shall have the right to withdraw from the agreement by notifying the Company thereof with 14 calendar days from the date of delivery of the goods. In such a case, the Buyer shall return the goods at own expense and efforts or shall compensate the costs of return of the goods. The Buyer shall have the right to withdraw from the agreement and return the goods in the procedure laid down in the present paragraph only if the package of the goods is undamaged, the goods were not damaged and their appearance did not change essentially. Any changes of the goods or appearance of the goods, which were mandatory for the purposes of inspection of the received goods, may not be treated as the essential changes of the appearance of theė goods.
3.4. The Buyer shall also have other rights laid down in the present Rules and the legal acts of the Republic of Lithuania.

4. Obligations of the Buyer
4.1. The Buyer must pay the price of the ordered goods, the costs of delivery of the goods and other expenses specified when placing the order.
4.2. At the time of delivery of the ordered goods, the Buyer must be available at the specified place and time, and must accept the goods.
4.3. In the event of any changes of the Buyer’s data specified during the registration at TITEBOND.LT, the Buyer must immediately update them, otherwise, the Buyer shall assume full risk and consequences thereof.
4.4. The Buyer shall also have other obligations laid down in the present Rules and the legal acts of the Republic of Lithuania.

5. Rights of the Company
5.1. In case of the Buyer attempts to adversely affect the work and stable functioning of TITEBOND.LT, also fails to comply with the obligations undertaken by the Buyer, the Company may without any prior notice restrict or suspend the Buyer’s possibilities to use TITEBOND.LT or, in exceptional cases, to annul the Buyer’s registration. In such a case the Company shall not be liable for any related damages suffered by the Buyer.
5.2. In case of emergence of significant circumstances, the Company may perform the temporary suspension or termination of the activities of TITEBOND.LT without notifying the Buyer thereof.
5.3. The Company may amend or supplement the present Rules unilaterally and at any time. In such a case, the Company shall not be liable for any related damages suffered by the Buyer.
5.4. The Company shall also have other rights laid down in the present Rules and the legal acts of the Republic of Lithuania.

6. Obligations of the Company
6.1. The Company shall undertake to provide the Buyer with all conditions necessary for the proper use of the website TITEBOND.LT.
6.2. The Company shall have other obligations laid down in the present Rules and the legal acts of the Republic of Lithuania.

7. Delivery of the Goods
7.1. When ordering the goods, the Buyer may choose delivery of the goods at the address specified by the Buyer (in such a case, the service of delivery of the goods shall be paid), or to take the goods from one of the commercial outlets of the Company. The price of delivery of the goods shall depend on the amount of the order and the place (city) of delivery. If the Company agrees to deliver the goods on a non-working day, the delivery price may be higher than the delivery price on a working day.
7.2. The goods shall be delivered at the address specified by the Buyer within 4 working days from the moment of receipt by the Buyer of the confirmation that the Company received payment for the ordered goods.
7.3. Upon delivery of the goods, the Buyer must inspect their condition. The Buyer’s signature on the invoice and/or Transfer-Acceptance Report shall mean that the condition of the goods is acceptable. Having noticed any damaged goods, the Buyer must specify this in the invoice and/or Transfer-Acceptance Report and draw up a free-form report of damaged goods. If the Buyer fails to perform such acts, the Company shall be released from any liability before the Buyer for the damaged goods.
7.4. If the Company does not have the required goods or cannot deliver the goods to the Buyer at the specified time for any other reasons, the Company shall contact the Buyer and shall coordinate the conditions of delivery of the goods. In any case, the Company shall be released from liability for the violation of the delivery terms, if the goods are not delivered to the Buyer or their delivery is delayed due to the fault on the part of the Buyer and the circumstances, which depend on the Buyer.

8. Return and Replacement of the Goods
8.1. The return and replacement of the goods shall be performed in accordance with the Retail Trade Rules approved by the Resolution of the Government of the Republic of Lithuania No 738 of 2 July 2014.

9. Liability
9.1. In the event of damage, the faulty party shall compensate the direct damages suffered by the other party due to its fault.
9.2. The Buyer shall be fully liable for the accuracy of the data specified in the registration form. If the data specified by the Buyer in the registration form are inaccurate, the Company shall not be liable for any resulting consequences.
9.3. The Buyer shall be liable for the acts performed while using TITEBOND.LT.
9.4. The Company shall not be liable for any connection disruptions, also for the criminal or other unlawful acts performed by the third persons, which cause damage to the Buyer, the authorized person of the Buyer or any other persons.
9.5. The parties shall be liable for the violation of the purchase-sale agreement concluded while using the e-shop, in accordance with the procedure laid down by the legal acts of the Republic of Lithuania. .
9.6. In the event of the unreasonable refusal to accept the goods or any part thereof at the time of delivery of the goods, the Buyer shall pay for the return (transportation) of the goods (or any part thereof) to the Company in the amount equal to the price of delivery of the goods to the Buyer.

10. Processing of Personal Data
10.1. The personal data provided by the Buyer (name, surname, address, telephone number, e-mail address) shall be stored and processed in accordance with the Republic of Lithuania Law on the Legal Protection of Personal Data. The Company shall ensure that the personal information, which is required under the order and registration forms at TITEBOND.LT, shall be used only for the following purposes: (A) performance of the orders placed by the Buyer; (B) contacting the Buyer; (C) issuance of the invoices; (D) direct marketing. The Company hereby reserves the right to forward the information to the third parties in the cases and in accordance with the procedure laid down in the laws of the Republic of Lithuania.

11. Provision of Information
11.1. Any written notifications addressed by the Company to the Buyer shall be forwarded to the e-mail address specified by the Buyer in the registration form.
11.2. Any notifications or inquiries addressed by the Buyer to the Company shall be sent to the Company by post or to the e-mail address: info@navako.lt.

12. Final Provisions
12.1. Any issues not discussed in the present Rules shall be regulated in accordance with the legal acts of the Republic of Lithuania.
12.3. Any disagreements regarding the compliance with the present Rules shall be settled by way of mutual negotiations. In case of failure to reach any agreement, they shall be further resolved in accordance with the procedure laid down by the legal acts of the Republic of Lithuania.
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